Are Virtual Assistants Good or Bad for Business?

Are Virtual Assistants Good or Bad for Business?

Virtual assistants have been helpful in the growth of many businesses around the world, and the recent COVID-19 outbreak will likely see more activity from them. VAs from different nations allowed companies to focus on their growth as the remote workers focus on back-office work.

Despite the many contributions that virtual assistants have made for multitudes of companies, many business owners are still hesitant about hiring them. One of the reasons for their reluctance is the fact that it’s hard to find the perfect one.

Business owners might have some difficulties communicating with virtual assistants since they’ll have to talk through chat, call, or video call. There might be misunderstandings and misinterpretations between the two parties, and there’s also the risk of losing contact with the VAs due to power outages and calamities.

It is also difficult to monitor a remote workforce compared to an office-based one since neither business owners nor managers can supervise virtual assistants personally. They may be able to track the VAs’ progress in their work, but ensuring that the outputs are of excellent quality is a different story. Communication problems can also hamper coordination between the two.

Employing virtual assistants have their advantages as well, and one can say that such pros outweigh the employers’ worries.

Companies that cannot afford to hire full-time employees can benefit from freelancers and other remote workers to fill their ranks, especially when they hire people from countries that offer cheap labor, like the Philippines.

Virtual assistants can also help businesses effectively manage their time and workload when they can no longer afford to take in more tasks when the opportunity presents itself. Remote workers hailing from countries in a different timezone can also allow companies to operate 24 hours a day.

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Hiring remote workers may be worrisome for some employers, but there are far weightier advantages for those who employ them. For more information, see this infographic by OVA Virtual.

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